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The hotel is set in the peaceful countryside of the Basque village of Gordexola, in a 17th-century building which once belonged to the Santa Isabel Convent. It is located a 15-minute drive from Bilbao, with Bilbao Airport being a 30-minute drive away. There are many tourist attractions nearby. The Medieval village of Balmaseda is only 15 km away, while Santurce Ferry Port can be reached by car within 25 minutes. Rooms at the hotel feature wooden floors and original stone walls. All rooms are air-conditioned and heated. Despite the medieval site, all rooms have a private bathroom and are fitted with modern amenities, such as flat-screen TV and WiFi Internet access. The hotel's restaurant serves traditional Basque cuisine. Guests can enjoy refreshments at the on-site snack bar or in the spacious lounge.